Magnolia Road Internet Co-op

VOLUNTEERS:

MRIC has been entirely dependent on volunteer labor. Without the numerous volunteers doing everything from membership coordination, installations, support, accounting, event planning, publicity and outreach, newsletters, network administration, POP construction, subscriber equipment construction, web site development, and other activities MRIC wouldn't be here. Volunteers give MRIC its unique flavor while keeping costs down for everyone. Almost all of these jobs require some skills but fortunately we are willing to train.

To make it easier for folks to volunteer, we are happy to announce mileage reimbursement for sanctioned volunteers for trips to signal test, install, support, or other MRIC activities. Please use the special MRIC spreadsheet that these members received in an email to record mileage to be reimbursed at the IRS rate of $0.38/mile. You should submit this preferably every month, or at least once per quarter, to: accounting@mric.coop for reimbursement. If you have records, you may go file back to the beginning of 2004. Trading some reduced fees or free service for this effort is a small token of thanks by the cooperative.

If you want to become involved or have questions on a specific position, please e-mail volunteer@mric.coop

Current Needs   **Updated January 2005

Group (Position)

  • NOC Team/S-net Renumberers:   Interview mric members, record member info, and make simple changes to the setups of common radios and gateways. About 40% of interviews and reconfigurations must be done at members' homes. Contact: support@mric.coop

  • Web Volunteers (Community) (2):  Need volunteers to "adopt" the community section. Skillls: update and edit basic html pages. Contact: web@mric.coop.

  • Web Volunteer (Volunteer & Subscriber):  Need volunteer to "adopt" the volunteer and subscriber sections. Skillls: update and edit basic html pages.    Contact:  web@mric.coop.

  • Web Content Management System:  Find, or create a content management system, especially for the FAQ/Support parts of the web. Contact: web@mric.coop.

  • Membership Volunteers:  Backup needed for new membership requests. Contact: membership@mric.coop

  • Install/ Dispatcher:  Help is needed to coordinate/dispatch signal tests and installations. Contact: installs@mric.coop

  • Voice Mail Support Liaisons (2):  Respond to support calls by confirm call to member, check basic steps for problem diagnostics, notify the support group (as appropriate). Contact: support@mric.coop

  • Network Outage Monitors (2):  Notify all members (through a number of means) when there is an outage, the nature of the issue and an estimated time of repair. Contact: support@mric.coop.

  • Telco and ISP liasons (2):  Open trouble tickets with the circuit providers and/or ISPs, and then follow-up on those tickets at frequent intervals until the outage is resolved. Works with "Network Outage Monitor" for info exchange. Contact: support@mric.coop.

  • Member Hosting Volunteers (2):  Field requests from members to setup new domains. Skills: requires some understanding of the BIND9 DNS server as well as the RaQ WUI. Contact: support@mric.coop.

  • Email Support Volunteers (2):  Configure new accounts and modify existing accounts via the RaQ's WUI. Skills: if you can use a web browser you can do this! Contact: support@mric.coop.

  • General Support Volunteers (multi):  There are always members who are experiencing issues with their radios, or who need public IPs, or who have other questions. Especially needed are volunteers willing to make the occasional house call to get a member back up and running. Ideally every smaller neighborhood area would have one or more persons looking out for their immediate neighbors. Contact: support@mric.coop.

  • IP Assignment Volunteers (2):  dole out public IPs to members as needed. Contact: support@mric.coop.


Volunteer Spotlight

MRIC values the efforts of its essential volunteer staff and would like to acknowledge their participation.

Steve Dickson: Fourth generation Colorado native and sixth generation Colorado resident, Steve works for IBM Global Services, in Boulder, as an IT Architect. Companies pay them to take over their IT operations and mange them in a more efficient manner. As part of the MRIC Install Group in Coal Creek Canyon, Steve performs installs and support of members’ gear and access points. He also performs some purchasing and evaluation of gear.

Paul Ganci:  Originally from upstate NY, Paul is a six year resident of Coal Creek Canyon. His "day job" title is Senior Staff Analog Design Engineer for Cirrus Logic, in Boulder. Paul is the MRIC Email System Administrator and he performs such activities as: setting up user accounts, notifying members how to setup their client accounts, trouble-shooting email & virus checking issues and “mucking around” with SPAM settings.

Cindy Haxel:  A native Coloradoan, Cindy is working on her Masters' Degree in Traditional Chinese Medicine. She is an "ex-programmer," but continues to do some contracting. She is also an apprentice/assistant in a Boulder acupuncturist office. Cindy is working on the MRIC dotproject system through administration, support and related training activities.

Mark Lindberg:  Originally a Minnesota native, Mark moved to Coal Creek Canyon in 2000 to work with Nortel Network's Level (3) account team. His role was to build a spares network that would support getting a replacement part to a point of failure within two hrs.,globally. Mark is currently seeking employment and offers over 20 years experience in the telecom industry. View his resume: http://magnoliaroad.net/~marklindberg/resume/.

Mark works with the MRIC Install Group as a signal tester and/or installer. He also "warehouses" installation materials, helps to identify upcoming installs’ purchasing material needs, organized MRIC’s first “interested in membership” list and monitors the support and installs emails — helping where he can & learning from the various questions. Mark also is a great MRIC ambassador who addresses technical and MRIC cooperative questions at potential subscriber meetings. He enjoys the high level of camaraderie amongst the MRIC volunteers and a gains a great deal of satisfaction in being able to help others in our community.

Sue Rodriguez-Pastor:  Sue is in her final semester of the doctoral program in Ecology and Evolutionary Biology at CU Boulder. She studies the effects of habitat fragmentation and loss (due to urbanization, recreation and forest management) on birds in Ponderosa Pines forests. She is the Technical Support Coordinator for MRIC and works with the Support Group to ensure that all subscribers get the help they need. Sue also has a lot of big, silly, furry rescued dogs that make every day a blast!

Barbara Thomas:  A New England native, Barb moved to the "flatlands" (Broomfield) last November from Massachusetts until she and her husband, Norm found their home in the mountains this past February. They have twin daughters who just graduated: one with an advertising degree and the other with degrees in chemistry and chemical engineering. Norm is an electrical engineer who develops respiratory equipment and Barb formerly worked as an R.N. with experience in emergency room and pediatric nursing. She is a Membership Coordinator with MRIC. Each day Barb looks out at the mountains in amazement and wonders when her vacation will be over! It is hard for her to believe that she ended up in a place of such beauty…

Members:  Please send anecdotal stories of any experiences you've had with volunteers that contribute to the spirit of the coop: editor@mric.coop.


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